1. Acceptance of Terms
By accessing and using the WebZone Solutions website (https://webzonesolutions.com), including browsing, submitting forms, requesting quotes, or contracting services, you agree to be legally bound by these Terms and Conditions, as well as by our Privacy Policy.
If you do not agree with any part of these Terms, we recommend not using the site or contracting our services.
2. Services Offered
WebZone Solutions is a digital agency specializing in the development of customized solutions for businesses and brands that seek to optimize their digital presence, automate processes, and scale results through technology.
Our services include:
- Web design and development (institutional sites, e-commerce, landing pages)
- Mobile and desktop applications
- Automation with artificial intelligence
- Branding and visual identity
- Comprehensive digital marketing
- Sale of digital products (templates, courses, etc.) through external platforms
Each service includes a personalized proposal that defines the deliverables, timelines, prices, and specific conditions.
3. Contracting and Payments (Clients)
The client contracting process begins when the client submits the request form. This submission does not imply acceptance or obligation on the part of WebZone Solutions. The contract is perfected only when the client accepts the commercial proposal in writing and makes the agreed-upon payment.
Acceptance of the quote implies a commitment to the terms established.
Payment conditions:
- All projects must be paid for in advance, either in full or in part, as agreed with the client.
- Work does not begin until the corresponding payment is received.
- Failure to make payments may result in the temporary suspension, delay, or definitive cancellation of the project, with no refund of amounts already paid.
Refund policy:
- No refunds are made once work has begun, or for deliverables already provided.
- In exceptional cases, WebZone Solutions may evaluate alternatives or compensation, at its sole discretion.
Digital products:
- The purchase of templates, courses, or other digital materials through external platforms is governed by the conditions of those platforms. WebZone Solutions is not responsible for changes, refund policies, or support from said platforms.
4. Collaborator Registration (Independent Providers)
Completing and submitting the collaborator registration form is solely for the purpose of evaluating your profile for potential projects with WebZone Solutions. This registration is not an employment application, does not create an employment relationship, and does not guarantee that you will be assigned a project.
The collaborator confirms that they have the rights to share the information and material they submit (such as links or work examples) and are responsible if any third party makes a claim for that content. WebZone Solutions will only use that material for internal evaluation.
All information that WebZone Solutions shares during the process (including project or client details) is confidential from the first contact and cannot be shared or used outside of this process.
By registering, the collaborator authorizes WebZone Solutions to verify their identity, references, availability, and technical compatibility, as well as to contact them by email, phone, or WhatsApp for the follow-up of their registration. The processing of personal data will be carried out as indicated in the Privacy Policy.
WebZone Solutions may accept, reject, or archive registrations without obligation to respond and may modify or cancel the registration process at any time.
5. Site Usage Conditions
The use of the site implies compliance with certain basic rules of digital behavior by any user (clients, collaborators, or visitors). It is strictly prohibited to:
- Interfere with the operation of the website by any technical means (hacks, injections, bots, scraping, etc.).
- Collect personal data or information from the site using automated techniques without express authorization.
- Execute denial-of-service (DoS or DDoS) attacks, send spam, exploit vulnerabilities, or perform activities that affect the availability or integrity of the system.
- Access private sections, administrative panels, or restricted resources without permission.
- Alter, copy, decompile, or reproduce the content of the site without consent.
- Impersonate, provide false credentials, or register third-party data without authorization.
WebZone Solutions reserves the right to block, suspend, or report any misuse.
6. User Obligations
By using our website and/or interacting with our services, the user (client, collaborator, or visitor) agrees to:
- Provide real, complete, and updated information in all forms and communications.
- Use the website lawfully, without illegal purposes or those that could damage, disable, overload, or impair the site or services.
- Not attempt to gain unauthorized access to systems or networks connected to the website.
- Not upload or link content that infringes upon third-party rights or disclose personal data without authorization.
- Respect the confidentiality of any information received during registration or collaboration processes.
7. Intellectual Property
All content on this site (texts, designs, animations, code, videos, logos, visual structures) is the property of WebZone Solutions or third-party licensees and is protected by intellectual and industrial property laws.
Material generated for a client becomes their property once it is delivered and fully paid for.
WebZone Solutions reserves the right to display completed work in its portfolio or for promotional purposes, unless otherwise agreed.
Digital products offer personal and non-transferable licenses, subject to the specific conditions of each platform.
8. Confidentiality
WebZone Solutions is committed to maintaining the confidentiality of all sensitive information and client data to which it has access during the provision of services, using said information exclusively for the purposes of the project.
Likewise, the client, collaborators, and any other user who receives confidential information agree to maintain the confidentiality of the methodologies, tools, internal structures, and any proprietary information of WebZone Solutions. This obligation includes not sharing or disclosing such information to third parties, employees, suppliers, or collaborators without express written authorization.
These obligations will remain in effect even after the business relationship, registration process, or any other relationship with the company has ended.
9. Limitation of Liability
WebZone Solutions is not responsible for:
- Failures or interruptions in external platforms used.
- Commercial results, sales, leads, or economic objectives derived from the use of our services.
- Changes, modifications, or interventions made by the client or third parties once the project has been delivered.
- Loss of data, accesses, files, or functionalities caused by external factors, client negligence, cyber attacks, or force majeure events.
Our services include technical and strategic advice and customized solutions, but commercial results depend on multiple external factors beyond our direct control.
WebZone Solutions guarantees the technical, visual, and functional compliance of the contracted deliverables, always based on what was previously agreed upon with the client.
10. Links to Third Parties
The site may include links to third-party sites. WebZone Solutions is not responsible for the content, conditions, or policies of these sites.
11. Modification of the Terms
We reserve the right to modify these Terms at any time. Changes will take effect once published on the website. We recommend periodically reviewing this section.
12. Applicable Law and Jurisdiction
These Terms will be governed by the applicable legislation according to the primary place of residence of WebZone Solutions. For any dispute, the parties will submit to the competent courts of that jurisdiction.
13. Contact
For questions or inquiries about these Terms and Conditions, write to us at:
Last updated: August 14, 2025